Service Summary

Maple Ridge has been serving the condominium industry since 1984. We regard the delivery of these services to be an ongoing evolution of improvement, establishing industry benchmarks and continually building upon them. Maple Ridge was the first firm in Ontario to introduce YARDI Voyager accounting and we have raised the bar once again with the pioneering effort of our exclusive Systems Management Administration Real Time program (S.M.A.R.T.)

Although we will provide additional insight about our S.M.A.R.T. system in our presentation to your Board, in summary it is a customer service program that tracks all service requests and noteworthy resident interactions on a per residence basis. Its ongoing value grows exponentially over time and creates a detailed history of each residence, unparalleled in the condominium management industry.

The following is a synopsis of the services we provide to your community by our team of professionals upon our appointment:

Service improvement is a continuing and ongoing evolution.