Maple Ridge Community Management - A Message from our President
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Serving the condominium industry since 1984 has certainly been both an honour and a privilege for all of us at MRCM. As we look forward, we stand proud of our past and excited about our future.
MRCM has evolved to become an industry leader. An award-winning firm, a team of over 80 full time professionals service the needs of our clients. MRCM is ACMO 2000 certified and this accreditation speaks to our ongoing commitment to our clients and the service we provide. We are one of a select group of firms in the province of Ontario authorized to conduct in-house RCM courses. We are innovative as evidenced not only by the fact that we were the very first firm in the province to introduce Yardi Voyager accounting software but by the many operational innovations that have allowed us to establish industry service and delivery benchmarks.
We understand that condominium management is not merely about bricks and mortar and balance sheets — its most important component is its people. It is from this understanding MRCM delivers unparalleled service. Our mission is to meet the needs of each community and exceed the expectations of the individual. Our team provides dedication, commitment and good old-fashioned hard work that enables us to deliver the highest possible level of condominium management services to our valued clients.
Accurate, timely financial reporting is absolutely essential to successful property management and at MRCM we are proud to state every single auditor that has reviewed the records maintained by our firm stands as a willing reference.
Next to our team of condominium professionals, innovation is our competitive advantage as we skillfully turn knowledge and industry insight into tools of reporting, action and customer service. We continually invest in our team and our technical infrastructure to provide our employees and our clients with the best tools available to lead the industry in service delivery. We fully understand successful condominium management begins with service and is supported by communication.
MRCM is a member of the Associa group of companies wherein over 100 management firms are sharing best practices. This sharing of information is an unmatched advantage in the industry and it is a resource available to no other firm in the Greater Toronto Area.
We welcome the opportunity to meet with your Board of Directors to discuss the management needs of your community.

Craig McMillan, RCM, ACCI, CMCA, CAPM